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In February, we are doing a systems upgrade that will affect nearly everyone at the U.
The Upgrade includes:
As with any upgrade this big, we expect to have to work out some kinks, so please be supportive and patient during this time!
The Upgrade will support ongoing infrastructure efficiency, supportability, stability, and regulatory compliance.
After February, our systems will be easier and faster to IT to maintain, which means we can focus more resources on our mission instead of on behind-the-scenes operations. We’re also going to automate and streamline processes, such as employee time management, purchasing, and accounting. Plus, we’ll be better able to leverage new and emerging technologies.
Yes! The Upgrade will enable a personalized MyU portal, real-time information, and consolidated reporting. You’ll go to MyU for things like:
You’ll need to learn new ways to do things. To find out what you need to know, just look under Staff, Faculty, or Students (upper right-hand corner) for general information, training resources, sneak peek videos, and more. Materials are still in development, so keep an eye out for new information.
You will also need to prepare for a one- to two-week period during The Upgrade when you won’t be able to use some systems. For example, some systems will have view-only information that is not “live.”
Since we’re upgrading several complex systems in sequence, the process will take longer than previous upgrades. We’re working to minimize the impact, but you’ll need to take care of critical issues that will occur during that time, like making loan or vendor payments, entering and approving employee time, or making sure your software is up-to-date. Pay attention to future communications for details.
This change is complex, and even though we have taken a lot of precautions, it’s rare that such an extensive upgrade would go off without a hitch. Please be an advocate during this time. We need your support and patience to be successful!