An email from The Upgrade (ESUP) - MAY 14, 2015
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Ending on a high note

In October of 2012, the Enterprise Systems Upgrade Program kicked off one of the largest technology upgrades in University history. Eventually called The Upgrade, the program would update University technology; streamline human resources, student services, and financial systems procedures; implement a new portal; and enhance the University's reporting capabilities. 

After months of user input, business process analysis, user experience design, and comprehensive testing, the University successfully launched the upgraded systems this past April. Since then, the U has been able to utilize new software functionality, explore operational changes and efficiencies, and learn more about the improved user experience in the new MyU. While major milestones remain, we have witnessed a number of successes:
  • Cutover from legacy systems without unplanned business interruptions
  • 50,000 users logged into the new systems on the first day
  • Successfully deployed the new MyU and Reporting Center; connected over 700 tertiary and linked systems into the new core system
  • Processed first new payroll for faculty and staff
  • Over 40,000 instances of users accessing training for the new systems
Go to youtube video of BOR presentationLess than a month later, call center volumes are low and teams continue to investigate any system issues. On Friday, President Kaler and Vice President Scott Studham presented an update to the Board of Regents. The Upgrade is now focused on transitioning central operations back to the business units in the coming weeks.

To that end, this will be the final Upgrade newsletter. Thank you to the 5200 subscribers who stayed up to date by reading the information we provided here. You may continue to reach out to help lines, service desks, and advance team members for support and information.

What's Changing


Presentations & Events

Open Learning Labs for HR and Finance staff

Check out the Learning Labs and encourage your colleagues to attend! The labs are drop-in sessions, and no RSVP is required (if you plan to attend for Finance-related information, email so we can make sure Finance trainers will be there). Be sure to bring your DUO authentication.

Pictured right: Amanda Wolford of Training Services works with Shannon Murphy during an HRMS Learning Lab at the West Bank Office Building.

Navigating Payroll in 9.2: Part 2

This presentation and conversation is designed to clarify points of confusion and provide answers to some common questions in the new systems, particularly time and absence reporting and the payroll process. Read more...
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